Goyal launches two portals for timely delivery of services to exporters
Union Commerce and Industry Minister Piyush Goyal on Friday launched two online portals while chairing the third Board of Trade meeting to promote timely and transparent service delivery and reduce the footfall at the doorsteps of various Commerce departmental offices, thereby moving towards zero interface between the Commerce department and its stakeholders.
“Today, Directorate General of Foreign Trade’s (DGFT) and Export Credit Guarantee Corporation’s (ECGC) functioning is 100 per cent online. If there is a problem, it will be resolved through videoconferencing,” he said while addressing the media.
One of the portals launched today is named Jan Sunwai, which serves as an online platform to provide all information and services, including grievance redressal, to the stakeholders. The portal is also equipped with an on-demand videoconferencing facility, besides fixed videoconferencing links for scheduled interactions, so that no one has to physically visit the offices and autonomous organisations under the Commerce Ministry for addressing trade and industry-related issues.
